Welcome to JioHealth Online – Your Reliable Partner in Healthcare Services!
At JioHealth Online, we understand the importance of timely and secure delivery of healthcare essentials. Our Shipping Policy outlines the details of how we manage the shipment of medicines, hospital services, and related products to ensure your health needs are met efficiently.
1. Dispatch and Delivery:
a. Dispatch Time:
- We aim to dispatch all in-stock orders within [number of hours or days, e.g., 24 hours] from the time the order is confirmed.
b. Delivery Time:
- The delivery time may vary based on your location and the type of service or product ordered. Estimated delivery times will be provided during the checkout process.
2. Medicine Delivery:
a. Prescription Verification:
- For prescription medications, our team will verify the prescription before dispatching the order.
b. Delivery Restrictions:
- Delivery of prescription medications may be restricted to certain locations due to legal and regulatory requirements.
3. Hospital Services:
a. Appointment Coordination:
- For hospital services, our team will coordinate with the respective healthcare facility to schedule and confirm appointments.
b. Service Availability:
- Hospital services availability may vary based on the location and the specific service requested.
4. Doctor Services:
a. Appointment Confirmation:
- After scheduling a doctor consultation, you will receive confirmation details, including the date and time of the appointment.
b. Virtual Consultation Access:
- Details on how to access virtual consultations will be provided in the appointment confirmation.
5. Shipping Charges:
a. Free Shipping:
- We offer free shipping on orders above a certain value. Details of the free shipping threshold will be mentioned during the checkout process.
b. Shipping Costs:
- Shipping costs for orders below the free shipping threshold will be calculated based on the delivery location and the weight of the items.
6. Tracking Orders:
a. Order Tracking:
- Once your order is dispatched, you will receive a tracking number to monitor the status and location of your shipment.
b. Tracking Assistance:
- If you encounter any issues with tracking your order, please contact our customer support team for assistance.
7. Contact Us:
If you have any questions or concerns about our Shipping Policy, please reach out to us at:
- Email: Info@jiohealth.online
- Phone: +91 7400447592